The Source of Bikes platform respects the privacy of its visitors and its importer and wholesaler customers. This policy explains the type of information we collect and how we use and protect it when you use our website or contact us. By using the website, you agree to the practices described below.
Information We Collect
- Information you provide yourself: your name, company name, email, phone/WhatsApp number, country, and the details of your request when you fill out the quotation form or contact us.
- Technical information: IP address, browser type and language, and the pages you visit — collected automatically to improve the website and its security.
- Cookies: we use essential cookies to save your preferences such as language, and we do not use them to collect sensitive data.
How We Use Your Information
- To respond to your inquiries and send the requested price lists and catalogs.
- To process your orders and coordinate manufacturing, shipping, and customs clearance.
- To improve our services, website content, and user experience.
- To send updates or offers related to our products only when you wish to receive them.
Sharing Information
We do not sell your personal data to any third party. We may share only the necessary information with operational partners such as shipping and customs clearance companies, to the extent required to complete your order, and they are committed to keeping it confidential.
Data Protection
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including encrypting the connection via HTTPS and restricting access to the data.
Your Rights
You have the right to request access to your data, or to have it corrected or deleted at any time by contacting us. We will respond to your request within a reasonable period.
Contact
For any inquiry regarding this policy or your data, contact us by email at [email protected] or via WhatsApp. We may update this policy from time to time, and the update takes effect as soon as it is published on this page.
